Privacy Policy
At Elevn, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website [www.elevn.com], make a purchase, or interact with us online.
By using our website, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
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Personal Details: Name, email address, phone number, shipping and billing address.
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Payment Information: Payment method and transaction details (handled securely by our payment partners — Elevn does not store your card details).
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Account Information: If you create an account, we collect your login information and order history.
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Usage Data: IP address, browser type, device info, pages visited, and other browsing behavior.
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Marketing Preferences: Opt-ins for promotional emails, survey responses, and communication history.
2. How We Use Your Information
Your data helps us to:
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Fulfill and deliver your orders
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Provide customer service and support
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Send you order-related updates and promotional emails (only if opted in)
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Improve our website and user experience
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Prevent fraud and comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
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Trusted third-party vendors like payment processors, logistics partners, and email services
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Legal authorities if required by law or in connection with a legal claim
All third parties are bound by confidentiality and security obligations.
4. Cookies & Tracking
We use cookies to:
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Enable core website functionality (e.g., shopping cart)
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Personalize your shopping experience
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Analyze traffic and improve performance
You can control cookie preferences via your browser settings.
5. Email & SMS Communication
By signing up or making a purchase, you agree to receive:
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Transactional emails (order confirmation, shipping updates)
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Promotional emails or SMS (only if you’ve opted in)
You may unsubscribe anytime using the link in our emails or by contacting us.
6. Data Security
We take reasonable technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You can:
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Request access to your personal information
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Ask us to correct or update it
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Request deletion (subject to legal or operational requirements)
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Opt out of marketing communications
To do so, please email us at info@elevn-studio.com.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may revise this policy occasionally. The latest version will always be posted here with an updated Effective Date.
10. Contact Us
For any privacy-related concerns or questions, please contact: