At Eleven, each piece is made-to-order with care and precision. Because of this, we’re unable to accommodate returns, refunds, or exchanges. We encourage you to review sizing and product details thoroughly before placing your order.

Alterations
Altered pieces cannot be exchanged. However, if you’d like assistance with fit after receiving your order, we’re happy to help. Please note: customers are responsible for two-way shipping charges for alterations.

Sizing Queries
 Not sure about your size? Reach out to us at 8882911109—we’ll be glad to help.

Cancellations
As production begins shortly after an order is placed, we do not accept cancellations. Please confirm all details before finalising your purchase.

Shipping Delays
We aim to deliver on time, but are not liable for delays caused by unforeseen circumstances or third-party logistics.

Need help?
📞 Call/WhatsApp: 8882911109
 ✉️ Email: info@elevn.com

Thank you for supporting made-to-order craftsmanship at Eleven.