Terms & Conditions
Welcome to Elevn! These Terms & Conditions (“Terms”) govern your use of our website [www.elevn.com] (“Site”) and any purchases made through it. By accessing the Site and/or placing an order, you agree to be bound by these Terms.
1. Use of the Website
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You must be at least 18 years old or have permission from a parent or guardian to use this website.
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You agree to use the Site only for lawful purposes and in a way that does not infringe on the rights of or restrict anyone else’s use of the Site.
2. Intellectual Property
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All content on this website—including text, graphics, product designs, photos, and branding—is the exclusive property of Elevn and protected by copyright, trademark, and other intellectual property laws.
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You may not reuse, republish, or distribute any content without prior written permission.
3. Product Information & Pricing
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We make every effort to display product details and colors accurately. However, colors may vary slightly due to different screen settings.
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All prices are listed in INR and are subject to change without notice.
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We reserve the right to modify or discontinue products at any time without prior notice.
4. Orders & Payments
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Orders are confirmed via email once successfully placed. We reserve the right to cancel any order due to issues such as stock unavailability, payment failure, or suspected fraud.
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Payments must be made in full at checkout. We accept major credit/debit cards, UPI, and net banking.
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Cash on Delivery (COD) is not currently available.
5. Shipping & Delivery
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Standard Shipping (PAN India): Free on all orders.
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Express Shipping (1–3 business days): ₹550 flat rate.
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Shipping timelines are estimates and may vary due to logistics delays or holidays.
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Once your order is shipped, a tracking link will be shared. Elevn is not liable for delays caused by courier partners or incorrect addresses provided by customers.
6. Returns & Exchanges
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At Elevn, we do not accept returns or exchanges on any orders.
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All sales are final. Please review sizing, color, and product details carefully before placing your order.
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If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at support@elevn.com with photos and order details for assistance.
7. Promotions & Discount Codes
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Promotional codes are valid for limited periods and cannot be combined with other offers unless stated.
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We reserve the right to modify or withdraw promotions at any time without notice.
8. Limitation of Liability
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Elevn is not liable for indirect, incidental, or consequential damages arising from use of the website or from any purchase made through the Site.
9. Governing Law
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These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City].
10. Contact Us
Have a question or concern?
📧 support@elevn.com
📍 107 New Okhla Industrial Complex PH II, New Delhi, 110020
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