Terms & Conditions

Welcome to Elevn! These Terms & Conditions (“Terms”) govern your use of our website [www.elevn.com] (“Site”) and any purchases made through it. By accessing the Site and/or placing an order, you agree to be bound by these Terms.


 

1. Use of the Website

  • You must be at least 18 years old or have permission from a parent or guardian to use this website.

  • You agree to use the Site only for lawful purposes and in a way that does not infringe on the rights of or restrict anyone else’s use of the Site.


2. Intellectual Property

  • All content on this website—including text, graphics, product designs, photos, and branding—is the exclusive property of Elevn and protected by copyright, trademark, and other intellectual property laws.

  • You may not reuse, republish, or distribute any content without prior written permission.


3. Product Information & Pricing

  • We make every effort to display product details and colors accurately. However, colors may vary slightly due to different screen settings.

  • All prices are listed in INR and are subject to change without notice.

  • We reserve the right to modify or discontinue products at any time without prior notice.


4. Orders & Payments

  • Orders are confirmed via email once successfully placed. We reserve the right to cancel any order due to issues such as stock unavailability, payment failure, or suspected fraud.

  • Payments must be made in full at checkout. We accept major credit/debit cards, UPI, and net banking.

  • Cash on Delivery (COD) is not currently available.


5. Shipping & Delivery

  • Standard Shipping (PAN India): Free on all orders.

  • Express Shipping (1–3 business days): ₹550 flat rate.

  • Shipping timelines are estimates and may vary due to logistics delays or holidays.

  • Once your order is shipped, a tracking link will be shared. Elevn is not liable for delays caused by courier partners or incorrect addresses provided by customers.


 

6. Returns & Exchanges

  • At Elevn, we do not accept returns or exchanges on any orders.

  • All sales are final. Please review sizing, color, and product details carefully before placing your order.

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at support@elevn.com with photos and order details for assistance.


 

7. Promotions & Discount Codes

  • Promotional codes are valid for limited periods and cannot be combined with other offers unless stated.

  • We reserve the right to modify or withdraw promotions at any time without notice.


8. Limitation of Liability

  • Elevn is not liable for indirect, incidental, or consequential damages arising from use of the website or from any purchase made through the Site.


9. Governing Law

  • These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City].


10. Contact Us

Have a question or concern?
📧 support@elevn.com
 📍 107 New Okhla Industrial Complex PH II, New Delhi, 110020

 

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